What is SuiteCommerce In-Store? The Complete Guide

Gone are the times when customers would only step inside a store, pick an attractive piece, pay for it, and leave. They are now more well-informed yet inquisitive; they don’t settle for less than supreme quality anymore.  

While it might sound like a challenge to some, it is an opportunity for many businesses to grab and succeed. All you need to do is employ the right software and implement it in your business operations efficiently. 

To be specific, if you own an eCommerce business, the best tool for you is SuiteCommerce Instore. It is gaining more popularity in the corporate world and, that too, for all the right reasons. If you aren’t aware of its efficacy yet, you’ll have all the knowledge just a few minutes.

What is SuiteCommerce Instore?

SuiteCommerce InStore is a point-of-sale application. This web-based application leverages a responsive web design to help build a unique user interface that is not just intuitive but simple to work with.  

Moreover, the point of sale solution (POS) by advanced NetSuite is what you call SuiteCommerce InStore. This technology serves its merchants with a complete range of conventional transaction features including returns and exchanges, cash and carry., etc. 

Not to mention, this list includes more features in terms of quick access to the customer data and updated inventory so you can engage better with your customers and amplify your sales. Ultimately, you will be able to provide an amazing shopping experience to your customers.

The Key Features 

SuiteCommerce InStore is a platform that integrtes point of sale with a company’s back-end systems, and presents a consolidated solution to you. It provides you with a uniform source of product, stock, customer and order data, while facilitating sales associates with handy tools that give your customers a wonderful experience. 

To discuss the core functions, here’s everything you must know about SuiteCommerce InStore.

Detailed Customer Profiles 

If you want an in-depth answer on your customer’s preferences, spending patterns, choices, time of purchase, and more such details, SuiteCommerce InStore is the best tool for you. It gives you all the customer insights that will help you know your customer base better and offer them their most desirable ranges. 

In addition, it also allows you to view the entire timeline of their purchases, refunds, and returns, so you know exactly what to offer them no matter what channel they’re following.

Inventory Management 

From the point of order submission till when it is completed, SuiteCommerce In-Store keeps you informed at every stage. You can get real-time access to all the orders received, inventory sold, and the amont left. 

The best part is how it enables customers to purchase thier favorite items from any location where the relevant stock is available. You have all the options of cash and carry, home delivery, or even pickup from the store. 

Diverse Merchandising 

While working with SuiteCommerce InStore, you have the flexibility to put forth cross-sells, upsells, and more such product recommendations that are based on the merchant’s terms. You can provide a tailor-made solution to them and satisfy them better them before. 

Full-Featured Mobile POS

With SuiteCommerce InStore, you will experience a significant spike in the speed and ease of perforning point of sale transactions. It includes cash and carry along with exchanges and returns as well. 

It offers the most simpli digital selling and smooth servicing attributes across all devices. The idea is to engage with customers at any time and anywhere in the store.  

Security Protocols 

High security is one of the most promising features of this platform. You can personalize your settings based on the different roles of your managers. Whether it is your merchandising managers, bookkeepers, administrators, or clerks, SuiteCommerce InStore will manage your permissions and access according to their roles.

Real-Time Reporting 

One step that is often overlooked by companies is reporting. Even if you pay attention to it, the data isn’t precise enough to help you analyze the information effectively. However, SuiteCommerce InStore helps you make more informed decisions with real-time data and stats. 

Additionally, you can get helpful information to monitor and evaluate your cash management and sales associates’ performances. 

Top Benefits of SuiteCommerce Instore

When it comes to using SuiteCommerce InStore, you have a never-ending list of advantages that could help make your POS transactions smoother, quicker, and more accurate. Here are a few benefits you must know about it. 

• Entertain shoppers by delivering a comprehensive shopping experience that is seamless and unique to their needs.
• Raise your profitability by enriching product variety and providing the utmost comfort with an “endless aisle” of items for sale.
• Reduce your all-around investment on technology and roll-out expenses by having your software delivered through cloud running, and that too, on commoditized hardware.
• Get rid of integrations between different systems with your point-of-sale and ecommerce connected with your operational business systems on a suitable cloud-based platform.
• Delegate your in-store associates with all the tools and data to help and engage your customer base. 
• Support a multinational brand or growth from just one deployment.

Conclusion

NetSuite has introduced and now familiarized all the combined experiences acquired from thousands of global deployments over the last two years into a combination of winning practices  that are acting as stepping stones for multiple businesses’ success. 

They are proving to double the business value and bring you live on NetSuite in a calculated amount of time. It is important to keep in mind that efficient and stepped implementations start with sales and get spread across the complete customer lifecycle. And indeed, once this system is followed, you will find guaranteed consistency from sales to support.