What is SuiteCommerce? Our Guide to NetSuite SuiteCommerce

NetSuite eCommerce (as known as SuiteCommerce) has become a complex subject as it continues to expand its offerings to customers looking to sell goods and services online while utilizing NetSuite’s one-stop solution. It’s what your business needs. NetSuite can be fully integrated into your web shop’s back-end. It can also anticipate consumer needs, trends and competition.

This article is the definitive guide for some items. Let’s see the details.

What is SuiteCommerce?

After developing NetSuite Sitebuilder, NetSuite ventured into e-commerce in the early 2000s. With NetSuite SuiteCommerce, organizations no longer need to incur the additional costs of a separate enterprise resource program. SuiteCommerce is a multi-tenant SaaS e-commerce solution that allows retailers to offer their own immersive online experience. In addition to the usual combinations, SuiteCommerce is extremely flexible and customizable. With various features, you can easily manage and maintain your website and extend it with extensions of your choice. Like all NetSuite commerce products, SuiteCommerce integrates e-commerce with core operational business systems, providing a unified view of customers, orders, inventory, and other critical business data to understand your business in real time,  driving personal and relevant omnichannel experiences.

What are the Key Benefits of SuiteCommerce?

As with everything in the NetSuite space, it is a beneficial feature. A key benefit of NetSuite eCommerce is the integration of eCommerce technology with NetSuite ERP and NetSuite General Ledger.

Consolidate Operations without Integrations

NetSuite’s true promise is to unite our business into one application. For those who need an e-commerce storefront, SuiteCommerce allows them to realize their e-commerce platform vision without any integration with NetSuite.

With no integration, there are no dropped orders or information flow issues between the front-end shopping cart and the back-end order management, operations, and fulfilment.

Customizable Storefronts

SuiteCommerce storefront is just HTML, CSS, and JavaScript. Additionally, NetSuite gives you complete control over your source code. This means that in the hands of experienced users,  your SuiteCommerce experience looks just the way you want it!

Manage Multiple Stores With One System

For multi-brand businesses that need to be segregated with their storefronts, Netsuite eCommerce allows you to have multiple storefronts under the same account. This allows brands to operate under the same back-end fulfilment and order management process but keeps the online shopping experience separate.

Customer Self Service

In 2021, not having customer self-service tools is no longer an option. Customers expect an “Amazon-like experience” that allows them to view current and past orders, order status, view and pay outstanding bills, update credit cards, and more. SuiteCommerce puts these self-service tools out of the box and integrates them into your NetSuite system.

Real-Time Integrated Inventory Management

NetSuite eCommerce shines with tools like real-time inventory management. This allows employees and customers to see real-time inventory levels in your e-commerce store.

Affiliate Management

SuiteCommerce integrates with NetSuite selling tools so you can share your affiliate link and affiliate code when making a purchase. These affiliate partnerships can be tracked in NetSuite CRM and sales tools so you can identify your top affiliate partners and referral sources.

Prices and Promotions

SuiteCommerce also integrates with NetSuite’s SuitePromotions tool to allow a customer to use coupon codes and other discounts and feed this information into his SuiteAnalytics.

Versions of SuiteCommerce

NetSuite Sitebuilder was an easy hit with NetSuite users. Native integration with the NetSuite platform has attracted enough customers for the platform to last him for over a decade. But in 2013, NetSuite decided to dive deeply into the e-commerce landscape and released SuiteCommerce. Then in 2016, it quickly turned around and released its third and possibly final e-commerce platform, SuiteCommerce Advanced.

Site Builder

NetSuite released his Sitebuilder in 2003, and it was a moderate success. At this point, e-commerce was relatively new, and many e-commerce giants like Shopify and WordPress were still in their infancy or nonexistent phase. NetSuite Sitebuilder has no backend. Everything is manipulated by modifying files in the FTP folder. Sitebuilder comes with a basic ecommerce online store that offers minimal tweaks or customizations and includes only the functionality of a shopping cart and other essentials.

You would be amazed at how many websites are still running on NetSuite Sitebuilder today. NetSuite no longer sells new versions of its Sitebuilder but continues to support current customers. Over the years, NetSuite has gradually faded away, only supporting SuiteCommerce and SuiteCommerce Advanced. However, Sitebuilder is still part of the conversation.

SuiteCommerce

SuiteCommerce is now a suitable option for NetSuite eCommerce. Its installation is easy and is derived with pre-designed templates and short drag-and-drop enhancing capability. SuiteCommerce strikes as an expert system like Wix or Squarespace with its visually desirable and smooth installation themes but additionally restrained customization options.

Key Features of SuiteCommerce:

  • Native Integration with NetSuite
  • SEO friendly
  • Drag and drop enhancing functionality
  • B2B and B2C capability
  • Upsell, cross-sell, social-sharing, coupon, custom-designed pricing and greater advertising and marketing capability
  • Responsive out of the box (Websites in the shape of all devices)
  • Built-in CDN (Content Delivery Network) for quicker loading instances
  • Integrations with Google Analytics and Google Tag Manager

SuiteCommerce Advanced

Suitecommerce Advanced (SCA) is the company alternative within the SuiteCommerce offering. SCA is a fully-featured answer just like Magento for organizations in its flexibility and capability. SCA lets the developers have complete access to the core code enabling customization that makes the shopping experience for the customers unique.

SCA is designed to be the Omni-answer that seamlessly integrates with the back-end, permitting a top-to-backside customized experience from the primary touch that continues thru the customer cycle.

Key Features of the SuiteCommerce Advanced:

  • Natively incorporated to NetSuite
  • Developers have entire access to the code
  • Single-web page structure and a content material delivery community integrated for quicker load instances throughout the globe
  • Functionality to allow enticing experiences on any device
  • Sell thru more than one brand, language, and currency with one platform
  • Supports more than one language, taxes, currencies, global delivery prices, and customs documentation
  • SEO friendly.
  • Supports B2C and B2B clients.
  • Extensions are available to control and upload new webpage functions and features easily.
  • Unified with NetSuite order and stock management, CRM, and ERP
  • Alternative images, faceted navigation, product comparisons, an elastic website search, and the potential to keep purchasing carts and create lists
  • Drag and drop tool accessible for quick visual enhancing
  • Integrations with Google Tag Manager and Google Analytics
  • Cross-sells, upsells, present card, coupon, bill capability
  • Guest checkout capability

Positives of SuiteCommerce

  • Native connectivity from back-end to front-end improves efficiency and transparency and is widely regarded as the most important feature of SuiteCommerce.
  • Seamless integration with email marketing features facilitates product promotion in email campaigns
  • Built-in features combined with customization options make for a flexible and dynamic web store
  • Reliable and friendly Support
  • Extensive and informative documentation

Negatives of SuiteCommerce

  • Prone to various bugs
  • Can be sluggish at times
  • Using all platform offers comes with a steep learning curve

Which NetSuite eCommerce Option Is Best For My Business?

The SuiteCommerce platform makes the most sense if you’re already using NetSuite. The biggest advantage of keeping your e-commerce package on the NetSuite platform is that no integration is required. Integration providers promise a lot, but they can all fail in the end, forcing you to spend time troubleshooting and disrupting business flows.

The main reasons people choose SuiteCommerce are:

  • Direct access to source code
  • No integration
  • Great for B2B or B2C
  • Robust customer portal

NetSuite eCommerce for B2B

SiteBuilder is recommended to anyone looking to launch an e-commerce portal for their B2B business (such as NetSuite’s retailer or supplier portal). The main reasons we recommend SiteBuilder for B2B e-commerce portals are its affordability and full integration with all your NetSuite records so your customers can continue to process transactions, invoices, quotes, cases, and profiles. That can be displayed.

NetSuite eCommerce for B2C

For users with large B2C channels such as fashion and apparel, health and beauty – SuiteCommerce Standard or SuiteCommerce Advanced is recommended. Businesses that do most of their business through e-commerce need fast and responsive shopping carts. A longer load time for him could mean the difference between a customer checking their cart or switching to a competitor.     

NetSuite SuiteCommerce Pricing

NetSuite SuiteCommerce prices range from very cheap to slightly expensive. Whether your business is a nonprofit start-up or a fast-growing enterprise, NetSuite SuiteCommerce provides precise business operations and ease of management.

Still not sure how to run your business better with flexible costs? Subscribe to NetSuite for an annual license fee. A license consists of three main components:

  • Core platform
  • Optional module
  • Several users

There is also his one-time implementation fee for setting up the application for the first time. As your business grows, you can easily activate new NetSuite modules and add users accordingly.

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