Rico Industries

NetSuite customization by Folio3 helps Rico Industries enhance operational efficiency & streamline back-office operations

“Folio3 has been a great partner for our NetSuite custom developments. They have shown the flexibility and competence needed in understanding our needs and developing to our specs for regular SuiteScript projects as well as our mobile app.”

Jay Crawford – NetSuite Administrator, Rico Industries

Summary

RICO Industries is a leading US based distributor and wholesaler of licensed sports goods and novelty products for teams from the NFL, MLB, NBA, NHL and more than 200 colleges and universities. Folio3 helped RICO Industries streamline their back office and enhance operational efficiency by implementing custom functionality in NetSuite that helped shave considerable time and effort from their back office workflows.

Customer

RICO Industries is a leading US based distributor and wholesaler of licensed sports goods and novelty products for teams from the NFL, MLB, NBA, NHL and more than 200 colleges and universities.

Challenge

Rico Industries was migrating their back office to NetSuite and wanted several customizations done in NetSuite to enable functionality that NetSuite did not support out of the box.

Solution

Folio3 developed and implemented several custom modules in Rico’s NetSuite account including

  • An automated workflow that loads the appropriate Sales Order form for each customer when the user tries to enter a Sales Order in Rico’s NetSuite account
  • Custom functionality that displays different information for an item, based on the customer accessing the system
  • Custom calculations for commissions, royalty and credit hold processes
  • Custom functionality that splits multi-item orders into multiple orders, if the order’s line items belong to different locations
case-studies-solution-rico-industries

Result

Thanks to these customizations, Rico Industries has been able to streamline its back office operations and save valuable time and effort that would otherwise be expended in these activities.

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